Privacy Policy

Effective Date: February 16, 2026

At Café Real, we value your trust as much as your taste buds. This policy explains how we handle your information when you visit us at 156 School Street, Bristol, CT, use our website, or order through our digital partners.

1. Information We Collect

We only collect the essentials needed to provide you with great food and service:

  • Contact Info: Name, email, and phone number.

  • Transaction Data: Items purchased and order history.

  • Technical Data: IP addresses or cookies for website functionality.

2. Wholesale Customer Disclaimer

Notice for Wholesale Inquiries: If you are a business owner interested in purchasing our coffee beans wholesale, please be advised that onboarding requires the collection of detailed commercial information (e.g., Tax ID/EIN, business licensing, and credit data). Separate Terms and Conditions and a Wholesale Privacy Addendum will be provided at the time of inquiry and must be executed prior to any wholesale transaction.

3. Digital Partners & Payment Security

We use industry-leading partners to ensure your data is handled securely. We do not store your credit card information on our own servers.

Payment Processors

Delivery Marketplaces

4. Compliance with North American Privacy Laws

Whether you are a local in Bristol or a visitor from across the border, we provide protections consistent with major privacy frameworks:

A. Connecticut (CTDPA)

We comply with the Connecticut Data Privacy Act, providing you the right to access, correct, or delete your data.

B. United States (State-Level Laws)

We recognize the standards established by the California Consumer Privacy Act (CCPA) and similar statutes in states like Texas, Virginia, and Colorado. We provide all US residents the right to:

  • Opt-out of data sales (Note: Café Real never sells consumer data).

  • Limit the use of sensitive personal information.

  • Non-Discrimination: We will never charge you more or provide a lower level of service for exercising your privacy rights.

C. Canada (PIPEDA / CPPA)

For our Canadian friends and customers, we adhere to the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) and the evolving Consumer Privacy Protection Act (CPPA). This includes:

  • Meaningful Consent: We only collect data for the specific purposes disclosed.

  • Data Portability: You may request a portable copy of the data we hold.

  • Accuracy: We maintain your records as accurately as provided to us.

5. How to Contact Us or Request Data Removal

If you have questions, or if you would like to be removed from any and all of our internal databases, please use one of the following methods:

Via Email info@tastecafereal.com Use Subject: DB Removal Request

In writing via U.S. Mail Café Real LLC 156 School Street, Bristol, CT 06010